Shipping
Order Placement
Make sure the shipping address on your order is correct. If your item is a gift, please confirm with the recipient that the address is accurate. Once a package is mailed, I am very limited in corrections that I can make with postal services. It is highly encouraged to have a physical address for the shipping address, as not all postal services can ship to post office boxes.
Order Processing
Please allow time for us to process your order. This can vary up to a week, depending if your item is in stock or a special order. Most in-stock items are processed within 1-2 business days.
Domestic Shipping
We use calculated shipping rates through the United States Postal Service. This automatically calculates the shipping rate, depending on the weight and size of the item, as well as where you are located. These rates will be calculated and displayed at checkout. Shipments throughout the USPS can take up to 3 business days to a week.
International Shipping
International shipping is available on select items. Most international shipments can not be delivered to a post office box, so please have a physical address listed as your shipping address. Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. We are not responsible for these charges, or customs delays. Delivery items for international shipments can take anywhere from 10 days to several weeks.
Returned Shipments
If a package can not be shipped successfully, and is returned, you have two options. Once the shipment is returned successfully, I can resend it at the cost of another shipping label. If you choose not to have your order resent, you are elgible for a partial refund. Refunds for returned shipments will only include the cost of the items that you purchased. Shipment costs will be not be refunded, as the costs for shipment services had already been rendered. If you decide to have it reshipped, and the package still comes back returned, I will refund the cost of the items (minus shipping costs) and cancel your order.
If you have any further questions, please contact us.